TERM AND CONDITIONS

Welcome to MEIZ Terms and Conditions (“T&Cs”). By placing an order by phone, or using the www.meiz.co.uk Website (“Website”), you agree to be bound by the T&Cs set out below. If you have any questions about these T&Cs, please email our customer services department at info@meiz.co.uk.

1. Ordering Goods

1.1 The technical steps required to create a contract between you and us (“Contract”) are as follows: You can send a cheque or postal order (please do not send cash) or use PayPal please make your cheque payable to tackshop4u and write your name and address on the reverse.

You can view the complete catalogue on our Website, check product availability with our frequently updated product database.

You will be guided through placing an order by a series of simple instructions on the Website.

All orders are subject to acceptance by us, and we will confirm our acceptance and complete our Contract with you by confirming your order at the end of the call, or by sending you an email if you order on the Website, that confirms the goods will be dispatched to you (the “Order Confirmation”) or by dispatching the goods you have ordered to you, unless we have notified you that we do not accept your order, or you cancel your order in accordance with the instructions in condition 4 below.

2. Pricing, processing your orders and payment

The price of any goods will be as quoted on the Website, from time to time, except in cases of obvious error. In the event of obvious inaccuracies, we reserve the right not to fulfil and/or to cancel any orders placed by you in reliance on the inaccurate prices.

Prices are payable in £ sterling and are liable to change at any time, but changes will not affect orders in respect of which we have already sent you an Order Confirmation.

Payment received by us via the Website will be taken from your pay-pal account at the time we receive your order, once we have checked receipt of payment and whether the stock is available. Any payment made to us will be refunded if we do not
accept your order.

Payments made by cheque will be cleared before the order is dispatched. This usually takes 3 working days.

Whilst it is our intention to keep our Website up to date and error free, product description or pricing errors may occur. If we discover such an error after you have submitted an order to us, we will contact you prior to accepting your order with the correct details.

You may then either cancel your order or confirm it based on the correct information. If we are unable to contact you, we will treat your order as cancelled.

All prices shown on the Website are inclusive of VAT unless the price is marked * (to indicate the item is zero-rated). Delivery charges are clearly highlighted on the Website. For further information on delivery charges, see condition 3 below.

3. Ordering, availability and delivery

Your order will be fulfilled within 30 days of the date of the Order Confirmation unless there are exceptional circumstances (see condition 9 below).

Please take care when inputting or providing your delivery address details. We cannot be responsible for the cost of orders which are lost or cannot be delivered due to incorrect details.

UK Delivery

Will be by My Hermes

OUR PRICES

WEIGHT BAND PRICE INC. VAT
Between 0-1kg £3.99
Between 1-2kg £4.99
Between 2-5kg £5.99
Between 5-10kg £6.99
Between 10-15kg £9.99
Signature on delivery £1.00
Remote area delivery Phone for quote

** Signature on delivery will be automatically added to the final cost.

4. Consumer Rights

If you are contracting as a consumer, you may cancel any Contract between us at any time within 14 days, beginning on the day after you received the goods. In this case, you will receive a full refund of the price paid for the goods in accordance with our refunds policy set out in condition 5 below. This is in addition to your rights under the Consumer Protection (Distance Selling) Regulations 2000.

To cancel any Contract between us, you must immediately inform us by emailing info@meiz.co.uk and return the goods to us in accordance with condition 5 below.

5. Refunds and Returns

When you return goods to us under condition 4 (in addition to your rights under the Consumer Protection (Distance Selling) Regulations 2000): a) and where the goods are not defective, we will process the refund due to you as soon as
possible and, in any case, within 30 days of the day you have given notice of cancellation. In this case, we will refund the price of the goods in full, (provided you return the full order to us), if you claim that the goods are defective, or not in accordance with their description, we will examine the returned goods and will notify you of your refund by either post, telephone or email within a reasonable period of time. We will usually process the refund due to you as soon as possible and, in any case, within 30 days of the day we confirmed to you that you were entitled to a refund for the defective goods. Goods returned by you because of a defect will be refunded in full

If you wish to exchange the goods, please email us on info@meiz.co.uk within 7 days of receipt of the goods to receive instructions on how to return the goods.

Goods can be returned to us at your cost within 14 days of delivery and in their original, undamaged packaging. You have a legal obligation to take reasonable care of any goods whilst they are in your possession. If you fail to comply with this obligation, we may have a right of action against you for compensation. This does not affect your statutory rights where the goods are faulty or not as described.

In the case of returns of non-defective goods: if the goods returned are not in fully resalable condition or the packaging is damaged, we reserve the right to refuse a refund on the item, or deduct up to 20% of the original selling price from the refund amount. This does not affect your statutory rights.

Returns may be made by requesting an Order Return Form or by arranging a collection. Please call customer services on 07754 277770 for further details.

You may return goods to us for refund or exchange even if you’ve mislaid the receipt or delivery note. Please note though, that any refund will be at the discretion of our colleagues, and will normally be given in gift vouchers to the value of the current selling price. Ordinarily, if you have your receipt or delivery note we’ll refund the original amount paid to purchase the goods. If you paid by cheque or postal order, we will contact you to confirm your preferred refund method.

When you return personalised, custom-made or made-to-measure goods or special orders to us: a) and where such goods are not defective, condition we are unable to offer an exchange or refund as the goods were made to your specification. This does not affect your statutory rights where the goods are faulty. b) if you claim that the goods are defective, we will examine the returned goods and will notify you of your refund.

6. Risk and Title

The goods will be at your risk from the time of delivery.
Ownership of the goods will only pass to you when we receive full payment of all sums due in respect of the goods, including delivery charges.

7. Our Liability

We warrant to you that any goods purchased from us are of satisfactory quality and reasonably fit for the purposes for which similar products are commonly supplied.

We shall not be responsible to you or any third party whether in contract, tort (including negligence) or otherwise for incidental, special, indirect or consequential loss or damage, any loss of profit (direct or indirect), loss of sales, loss of goodwill or reputation, loss of business, third party claims, pure economic loss arising out of or in connection of the performance or non performance of our obligations under these T&Cs, including such damage as may be reasonably foreseeable at the date you order the goods.

Nothing in these T&Cs shall exclude or restrict our liability a) for death or personal injury caused by our negligence; b) under section 2(3) of the Consumer Protection Act 1987; c) for fraud or fraudulent misrepresentation; or d) for any matter for which it would be illegal for us to exclude, or attempt to exclude, our liability.

8. Notices

All notices given by you to us must be given to Tackshop4u.co.uk Home Farm, Ledsham Village, CH66 0NE.We may give notice to you at either the email or postal address you provide to us when placing an order, or by posting on the Website.

9. Events outside our control

We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under a Contract that is caused by events outside our reasonable control and our performance under any Contract between us is deemed to be suspended for the period that the event continues.

10. General

These T&Cs are governed by English law. Any dispute arising from, or related to, these T&Cs shall be subject to the exclusive jurisdiction of the courts of England.

A person who is not a party to these T&Cs or any Contract between us shall have no right to enforce any term of the T&Cs.
If any provision of these T&Cs or any provisions of any Contract between us are found to be invalid, unlawful or unenforceable by a court to any extent, such provision will to that extent be severed from the remaining provisions, which will continue to be valid to the fullest extent permitted by law.

We may assign, charge or transfer any of our rights or subcontract any of our obligations under these T&Cs or any Contract to any third party at any time. You may not assign charge or transfer any of your rights or sub contract any of your obligations under these T&Cs and/or any Contract between us except with our specific prior written permission in writing.

We reserve the right to revise and amend these T&Cs from time to time. If you place an order after the date on which the changes come into effect this will indicate your agreement to be bound by the new T&Cs.

We will take all reasonable care to verify the accuracy of all product details, descriptions, pricing information and photographs which we place on the Website, but we make no warranties or guarantees in relation to the accuracy of the information. Some details, such as colour, may not be a true representation.

If we fail to exercise any of the rights or remedies to which we are entitled under any Contract between us, this shall not constitute a waiver of our rights and shall not relieve you from compliance with your obligations.